Philips Epiq X5-1 Ultrasound Probe Repair
Probe Troubleshooting Summary
1. Check whether multiple probes are the same phenomenon, sometimes it is necessary to plug again
2. Lens and crystal failure are sometimes similar, both are shadowing on the image
3. If there is a single probe problem, replace the socket to have a check.
4. The high frequency probe (small parts probe) is sensitive. If only this probe doesn’t work, may be caused by machine failure.
Daily and Long-Term Storage of ultrasound transducer
1. Always store transducers in the transducer holders on the side of your system or on a securely mounted wall rack when you are not using them.
2. Ensure the transducer holders are clean before storing transducers
3. When storing transducers, use the cable-management clips, if available, to secure the transducer cable
4. Avoid storing transducers in areas of temperature extremes or in direct sunlight.
5. Store transducers separately from other instruments to avoid inadvertent transducer damage.
6. Before storing transducers, make sure they are thoroughly dry.
Tips of using Ultrasound probe
Daily cleaning:
Regular cleaning using the disinfectant of the ultrasound machine, probe, and other peripheral devices is a good practice to apply. The fan cooling system of an ultrasound machine should be functioning well. Overheating causes technical issues. It’s better to keep the machine cool.
Proper use of a machine:
A person who is not very experienced with the probe might handle it poorly. It’s better to let an expert handle the machine to keep it safe. You must be gentle with the handling of cords, buttons, and peripherals.
Probe handling:
A probe is a part that comes in contact with the patients. Try to check if the connector pins are not damaged or bent. Daily monitor the membrane of a probe. Consider regular servicing or at least a quick repair even for minor defect
Common ultrasonic Probe Damage(Convex, Linear, Sector, Endocavity probes)
Common ultrasonic probe damage |
Solutions |
Lens damage, wear, holes, swelling, delamination | Lens replacement |
Strain relief damage, separation | Strain replacement |
Nose piece and probe separation and cracks | Cosmetic repair |
Cable cuts | Cable patches, possible cable replacement |
Connector housing electrical damage | Major and minor electrical repair, pin module replacement |
Part of Philips probes we can repair
V6-2 |
3D9-3V |
L12-3(CX50/EPIQ/Affiniti) |
L12-5(CX50/EPIQ/Affiniti) |
S5-1(CX50/EPIQ) |
S8-3(CX50/EPIQ) |
S12-4(CX50/EPIQ) |
C6-2(CX50/Affiniti) |
C5-2(ClearVue) |
C9-4V(ClearVue) |
L12-4(ClearVue) |
L12-5(ClearVue) |
Packaging

